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National Conference Cancellation Policy


No refunds will be given for cancellations. If you need to cancel your participation, your request must be submitted by email to service@hcca-info.org. A conference credit will be issued for all registration fees paid (minus any cancellation fee) and will expire 12 months from the date of the original, canceled event. Conference credits will not be issued if you do not attend the event and have not requested cancellation prior to the event start date. Conference credits may be applied toward any HCCA event, service, or product. If a conference credit is applied toward an event, the event must take place prior to the credit’s expiration date. Alternatively, you may choose to send a substitute attendee in your place. An additional fee may apply depending upon the membership status of the substitute. Substitution requests must be submitted by email to service@hcca-info.org

 

2019 Academy Cancellation Policy

No refunds will be given for cancellations. If you need to cancel your participation, your request must be submitted by email to service@hcca-info.org. Cancellation requests received within 7 days of the event start date will be assessed a $250 cancellation fee. A conference credit will be issued for all registration fees paid (minus any cancellation fee) and will expire 12 months from the date of the original, canceled event. Conference credits will not be issued if you do not attend the event and have not requested cancellation prior to the event start date. Conference credits may be applied toward any HCCA event, service, or product. If a conference credit is applied toward an event, the event must take place prior to the credit’s expiration date. Alternatively, you may choose to send a substitute attendee in your place. An additional fee may apply depending upon the membership status of the substitute. Substitution requests must be submitted by email to service@hcca-info.org