Frequently Asked Questions
Please view the FAQs below by clicking on the question to see the answer.
Before the event starts, you will receive an access email with links to the virtual platform and additional conference information such as the presentations. The email goes out 1–3 days prior to the event start date and is sent to the primary email address on your account. Please be sure to check your spam folder.
Virtual access to the sessions, access to any supplemental conference materials, and networking opportunities.
We use a variety of platforms based on the needs of each conference, but they are all web-based platforms and require a strong and stable internet connection. We highly recommend testing the platform once the access email is received to confirm you can access the platform, view the video player, and utilize the chat feature. Occasionally, those who access these digital platforms over a VPN can experience technical difficulties. Zoom will be utilized for small group discussions at applicable events, but downloading Zoom is not necessary, as they have a web-based version as well.
No, each individual who would like to participate in the conference needs to complete and submit an individual registration form. We do offer group discounts; please see our group discount options below.
Yes, we offer discounts for groups of three or more from the same organization for all our live in-person and virtual events (excluding webinars). Please send all group registration forms together to firstname.lastname@example.org for processing. A separate registration form is required for each registrant. The group discount is NOT available through online registration. Note that discounts will not be applied retroactively if more registrants are added at a later date, but new registrants will receive the group discount. For groups of 20 or more, please call 952.988.0141 or 888.580.8373 or email email@example.com.
If you’ve never been an HCCA member, you can register as a First-Time Member. This gives you HCCA membership at a discounted rate for your first year. You also receive the member rate for the conference. As a member you receive all HCCA member benefits (discounts, Compliance Today® monthly magazine, Ethikos® digital quarterly newsletter, member-exclusive webinars, and more). A full list of benefits can be viewed at hcca-info.org/membership. Your membership will begin once payment is received.
Yes. As a member of SCCE or HCCA, you can receive the membership discount for both organizations’ conferences; however, this cannot be done online. Please send your registration form via email to firstname.lastname@example.org to complete your registration.
If you need to cancel your participation (or send a substitute), your request must be submitted by email to email@example.com. Cancellations received less than 14 calendar days prior to an event start date are subject to a $75 cancellation fee. No refunds will be given for cancellations received on or after the start date of the event.
Alternatively, you may choose to send a substitute attendee in your place up to 2 business days prior to the event date. An additional fee may apply depending upon the membership status of the substitute.
Please call HCCA at +1 952.988.0141 or 888.580.8373 or email firstname.lastname@example.org if you have a special need and/or require an accommodation to participate.