2022 Virtual Managed Care Compliance Conference
Virtual, Central Standard Time (CST)Agenda
Tuesday, February 8
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08:25 AM - 08:30 AMWelcome & Opening Remarks
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08:30 AM - 09:30 AMBreakout Sessions#H01V1 - The Impact of HIPAA Regulatory Changes on Managed Care Organizations Elizabeth Kastner, Attorney At Law, Epstein, Becker & Green Chris Bennington, Member of the Firm, Epstein Becker & Green PC
- Define the aspects of the HIPAA regulatory changes that are applicable to managed care organizations
- Understand the policy and procedure changes that may be required to remain fully compliant
- Identify the regulatory changes that will require workforce re-training
Intermediate#H02V2 - Applying Principles of Continuous Quality Improvement (CQI) to Your Compliance Program Using Root Cause Analysis (RCA) Maggie Perritt, Compliance Officer- Continuous quality improvement (CQI) is consistent with maintaining a culture of compliance
- CQI and RCA are not about individuals and blame, they're about processes and cause and effect
- CQI and RCA can help demonstrate an effective compliance program
Basic -
09:30 AM - 09:45 AMCoffee Break
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09:45 AM - 10:45 AMBreakout Sessions#H03V3 - How to Improve Your Medicare Data Validation Audit Process to Enhance Oversight of FDRs and Internal Operations Derek Frye, Vice President, The Burchfield Group, an Aon Company Kathryn Patterson, Audit Manager, Commonwealth Care Alliance Jason Hoyme, Audit and Compliance Manager, The Burchfield Group, an Aon Company
- Use the annual data validation audit to more broadly understand organizational risks
- Build your oversight tools by learning how to internally validate vendor data and documentation
- Use data validation to assess your performance and readiness for other CMS reviews
Intermediate#H04V4 - OIG Audits of Diagnosis Codes at High Risk for Being Miscoded: A Discussion of How We Identify Diagnosis Codes to Audit and What You Can Do to Enhance Your Compliance Procedures Chris Bresette, Director, Medicare Part C Audits, Dept. of HHS, OIG, Office of Audit Services Nicole Hackenmiller, Sr Auditor, Dept. of HHS, OIG, Office of Audit Services- The panel will talk about how the OIG combines data-mining techniques and discussions with medical professionals to identify diagnosis codes to audit
- The panel will discuss how the OIG's audits have evolved
- The panel will discuss how MA organizations can increase their compliance program’s effectiveness when detecting and correcting inaccurate diagnosis codes
Intermediate -
10:45 AM - 11:00 AMCoffee Break
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11:00 AM - 12:00 PMBreakout Sessions#H05V5 - The Magic of Universes: Beyond the CMS Audit Gabriel Viola, SVP Customer Relationship, Inovaare Corporation Brenda Wade, Chief Compliance Officer, Inovaare Judi Mason, Director - Compliance, Inovaare
- Leverage universes for operational performance analysis, not merely for CMS Program Audits reports
- Monitor universes regularly to proactively address and mitigate issues
- Avoid penalties and delays by sustaining continuous compliance, not reacting to audits
Intermediate#H06V6 - A Deep Dive: Enforcement Trends and Risk Areas in Managed Care Megan Tinker, Assistant Inspector General, HHS-OIG Benjamin Singer, Partner, O’Melveny & Myers LLP John Kelly, Member, Bass, Berry & Sims PLC- The panel will discuss in detail lessons learned from past and current enforcement actions
- The panel will identify key risk areas for Medicare managed care organizations and providers
- The panel will discuss compliance program best practices to minimize risk in Medicare Advantage
Advanced -
12:00 PM - 01:00 PMMid-Conference Break
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01:00 PM - 02:00 PMBreakout Sessions#H07V7 - The Next Big Thing! Maintaining Compliance and Managing Risk with Healthcare Startup Vendors and Providers Sandra Durkin, Member Attorney, Strategic Health law Elizabeth Lippincott, Managing Member, Strategic Health Law
- Legal risks of contracting with startup and private equity-backed companies, which can help health plans stay competitive with their innovation but may also pose risks to compliance and overtax your plans legal and compliance resources
- Handling vendor negotiations with a company that lacks expertise in the healthcare legal and regulatory environment, including anti-fraud laws, such as the Anti-Kickback Statute, that can be violated during the negotiation process
- Practical strategies for counseling internal business clients on challenges unique to dealing with healthcare startups, including ongoing compliance monitoring of organizations with limited internal legal and compliance resources
Intermediate#H08V8 – Compliance Organization Design Veronica Moore, Director, Corporate and Medicare Compliance, BCBS of AZ James Rose, Managing Director, SunHawk Consulting LLC- What is organizational design and how it is important to compliance program effectiveness?
- How does my organization's other governance groups impact the compliance organization design?
- What considerations should be made for organization design of the compliance program?
Intermediate -
02:00 PM - 02:15 PMCoffee Break
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02:15 PM - 03:45 PMBreakout Sessions#H09V9 - Back to the Future: Leveraging Knowledge and Experiences to Accommodate 2022 CMS Program Audit Protocols Philip Masser, Medicare Compliance Officer, Geisinger Health Plan Annie Hsu Shieh, Compliance Counsel, Central Health Plan of California Anne Crawford, Director, ATTAC Consulting Group LLC
- Hear how recent audit experiences combined with revised CMS program audit protocols can be leveraged
- Key considerations when determining if 2022 protocols require modifications to monitoring activities
- Applying best practices to ensure audit readiness
Intermediate#H10V10 - Creativity in Compliance: A Case Study in Developing Impactful and Action-Oriented Compliance Activities and Trainings Jessica VanderZanden, VP, Compliance and Culture, Network Health Angela Keenan, Compliance Officer- Learn effective methods to develop trainings and activities utilizing internal partnerships and resources, leading to greater success of your compliance program without adding significant budget
- Acquire techniques for getting your organization excited about compliance trainings and collaboration
- Spend time discussing successful training metrics and collaborative efforts
Basic
Wednesday, February 9
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08:30 AM - 09:30 AMBreakout Sessions#H11V11 - Compliance Considerations in Mergers and Acquisitions Jenny O'Brien, President and Principal, Blackbridge Advisors Steve Lokensgard, Partner, Faegre Drinker Biddle & Reath
- Reviewing pre-delegation and contracting requirements
- Role in due diligence reviews
- Integration strategies
Intermediate#H12V12 - Looking Around the Corner: How to Navigate the Shifting Drug Contracting Landscape Rachel Alexander, Partner, Wiley Rein Dot Powell-Woodson, Partner, Wiley Rein- Prepare for the changing legal landscape of drug contracting from a regulatory and compliance standpoint
- Understand the unique risks of purchasing drugs for Medicare Advantage/PDP programs
- Analyze trends in federal and state regulation of PBMs, drug pricing, and reimbursement
Advanced -
09:30 AM - 09:45 AMCoffee Break
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09:45 AM - 10:45 AMBreakout Sessions#H13V13 - Compliance Issues Under the Purview of Payment Integrity and Fraud, Waste, and Abuse Karen Weintraub, Executive Vice President, Healthcare Fraud Shield Lori Peters, Sr. Director SIU, Centene Corporation
- How to quickly identify providers and beneficiaries improperly enrolled
- Utilizing analytics to capture providers billing multiple products for the same beneficiaries
- Using public record data in your PI/FWA program to identify exclusions, adverse actions, and more
Intermediate#H14V14 - HITRUST Certification: A Credible Cyber Program Uday Ali Pabrai, CEO, ecfirst- Walk through how HITRUST CSF maps to and addresses CMMC, ISO 27001, HIPAA, and NIST standards
- Evaluate establishing a compliance program on HITRUST CSF
- Examine the prescriptive and scalable requirements of HITRUST CSF
Basic -
10:45 AM - 11:00 AMCoffee Break
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11:00 AM - 12:00 PMBreakout Sessions#H15V15 - Building an Effective Medicare Compliance Risk Assessment Michelle Turano, Vice President Medicare Compliance, Anthem Melissa Whitley, Vice President Client Services, BluePeak Advisors
- Develop effective tools to make tracking and scoring your risks an easier task
- How to collaborate with internal teams to fully identify Medicare risks
- Ensuring effective processes are in place for identifying risks with delegates
Intermediate#H16V16 - Best Practices in Establishing a Medicare Drug Management Program to Ensure Quality and Compliance Dawn Becker-Ellison, Sr Clinical Pharmacist, Blue Shield Of California Amy Togonon, Clinical Pharmacist, Blue Shield of California- Review Medicare Part D requirements for a Drug Management Program
- Describe case review team membership and process
- Describe how the team and processes ensure compliance with Medicare DMP requirements
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12:00 PM - 01:00 PMMid-Conference Break
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01:00 PM - 02:00 PMBreakout Sessions#H17V17 - Surprises in the No Surprises Act: New Requirements for Plans and Providers Regarding Provider Directory Information Scott Westover, SVP Network and Regulatory Strategy, Quest Analytics Michael Adelberg, Principal, Faegre Drinker Consulting
- In order to improve the accuracy of provider directories, Congress passed the No Surprises Act
- The No Surprises Act puts new requirements on new health plans and providers
- Health plans and providers have to come into compliance with the law and new regulation
Intermediate#H18V18 - Effective and Compliance HCC Capture Auditing Allison Ritchie, Manager, Protiviti Kim Pardini-Kiely, Clinical and Operational Excellence Lead, Protiviti Bryan Beaudoin, Health Information Management Solution Lead, Protiviti- Receive an overview of hierarchical condition category (HCCs) capture's importance and use
- Learn how to use data analytics to effectively audit HCC capture for accuracy and compliance
- Understand how to oversee a risk-based HCC capture audit as well as integrating internal controls
Intermediate -
02:00 PM - 02:15 PMCoffee Break
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02:15 PM - 03:45 PMBreakout Sessions#H19V19 - CMS Program Audit: What to Do Before and After Your Organization Receives an Audit Notice Laurena Lockner, Director Monitoring & Compliance, HealthPartners Stephanie Moscetti, Senior Manager, HealthPartners Steve Bunde, VP Integrity & Compliance & Internal Audit, HealthPartners
- Learn about steps to take before you get the announcement letter
- Understand how to prepare CPE questionnaires, universes, and tracers
- Identify ways to be successful in CDAG, ODAG, and FA
Intermediate#H20V20 - Applying the Seven Elements of an Effective Compliance Program for Best Practices in Regulatory Audits Kenneth Nunez, Chief Compliance Officer, Provider Partners Health Plans Annie Hsu Shieh, Compliance Counsel, Central Health Plan of California Robert Alfano, U.S. Regulatory Lead, Babylon- Apply the seven elements into regulatory audit planning to manage toward successful results
- Discuss key regulatory audit prep best practices using the seven elements to guide successful planning, ensure cohesiveness, and organization in audit prep
- This presentation will present best practices from a plan, PBM, and TPA oversight perspective and discuss how this effective planning can help better organize your regulatory audits
Intermediate
All breakout sessions have a knowledge level associated with them, these levels are just guidelines and you are free to attend sessions of any level.
Basic: Program knowledge level most beneficial to Compliance Professionals new to a skill or an attribute. These individuals are often at the staff or entry level in organizations, although such programs may also benefit a seasoned professional with limited exposure to the area.
Intermediate: Program knowledge level that builds on a basic program, most appropriate for Compliance Professionals with detailed knowledge in an area. Such persons are often at a mid-level within the organization, with operational or supervisory responsibilities, or both.
Advanced: This level focuses on the development of in-depth knowledge, a variety of skills, or a broader range of applications. Advanced level programs are often appropriate for seasoned professionals within organizations, and professionals with specialized knowledge in a subject area.