Welcome and Announcements Welcome to our New Orleans Regional Virtual Conference.

OCR Update Valerie Montoya, Equal Opportunity Specialist - Investigator, OCR - DHHS/OS

• Policy
• Breach Notification
• Enforcement

Break

HHS Basics of Cybersecurity, Top 5 threats and 10 best practices Ty Greenhalgh, Managing Member, Cyber Tygr

• Learn the primary cybersecurity threat vectors and most impactful defenses in easy to understand terms
• Participants are provided best practices, templates and toolkits by hospital size
• Ensure your organization focuses on the highest risk threats with appropriate control techniques

Break

Successfully Navigating Today’s World of CMS Audits Diane Weiss, Vice President Revenue Integrity and Education, RestorixHealth

• Understand CMSs different audit programs such as SMRC, TPE, RAC as well as MAC probe audits
• Understand the documentation requirements for the services being reviewed (Checklist)!
• How to properly prepare the documentation reply and timeliness requirements for audit success
• Enjoy your audit success

Lunch

Compliance and Patient Experience Ann Koppel, Adjunct Professor of Health Law , Loyola Law School Chantal Lorio, Ochsner

• how can an effective compliance program augment the patient experience and prevent or identify gaps
• a discussion of the ways in which training the workforce on improved communication improves care and trust with patients
• a discussion of strategies for communicating the culture of compliance to patients

Break

Tips for Conducting Interviews During Internal Investigations David Glaser, Shareholder, Fredrikson & Byron PA

• trategies for gathering information: Should you use the carrot or stick?
• Recognize how some unconventional strategies, including telephone interviews, can be surprisingly effective.
• Learn how to educate witnesses while avoiding acts that may be considered obstruction of justice

Break

Compliance Hot Topics Tim Barrett, CEO, Radiology Associates, LLC Henry Overton, President and Co-Founder, Turn Key Solutions, LLC

Brief closing Remarks / Conference Adjourns