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Terms & Conditions

Registration Fees. Are as listed and considered net of any local withholding taxes applicable in your country of residence.  


Tax Deductibility. All expenses incurred to maintain or improve skills in your profession may be tax deductible, including tuition, travel, lodging, and meals. Please consult your tax advisor. 


Registration Payment Terms. Checks are payable to HCCA. Credit cards accepted: American Express, MasterCard, Visa, or Discover. HCCA will charge your credit card the correct amount should your total be miscalculated. If you wish to pay using wire transfer funds, please email for instructions. 


Due to PCI compliance, please do not provide any credit card information via email. You may email the PDF registration form (without credit card information) and call HCCA at 888.580.8373 or +1 952.988.0141 with your credit card information. 


Conference Registration/Access. Whether the conference is in person or virtual, each attendee must have their own registration. Only registered attendees are allowed to stream, participate, and earn CEUs for the conference. If a second person wishes to join, they must register themselves and have their own unique login to participate. 

With the exception of webinars. Each registration allows for one connection to the webinar. If you have multiple people in different locations participating, we suggest purchasing additional lines, or buying a copy of the session recording. Additional lines can be purchased at a discounted rate by emailing While HCCA will allow for virtual screen sharing within the same company, there are platform restrictions, not within our control, that may prohibit these capabilities, which is why we have offered additional lines at a discounted rate. 


Group Discount Policy. Group discounts are available when multiple people from the same organization attend the conference together. Discounts take effect the day a group reaches the discount number of registrants. Please send registration forms together to ensure that the discount is applied. A separate registration form is required for each registrant. The group discount is NOT available through online registration. Note that discounts will NOT be applied retroactively if more registrants are added at a later date, but new registrants will receive the group discount. 

Cancellation Policy. No refunds will be given for cancellations. If you need to cancel your participation, your request must be submitted by email to A conference credit will be issued for all registration fees paid (minus any cancellation fee) and will expire 12 months from the date of the original canceled event. Conference credits will not be issued if you do not attend the event and have not requested cancellation prior to the event start date. Conference credits may be applied toward any HCCA event, service, or product. If a conference credit is applied toward an event, the event must take place prior to the credit’s expiration date. Alternatively, you may choose to send a substitute attendee in your place. An additional fee may apply depending upon the membership status of the substitute. Substitution requests must be submitted by email to
Academy Cancellation Fee. A $250 fee will be charged for any registration changed within seven days of the start of an Academy (Basic, Research, Privacy, Domestic, or International). 


Membership Refunds/Cancellations/Transfers. We do not offer refunds for our membership fees. If applicable you may transfer your membership to another member of your organization at no charge. A transferred membership will use the remainder of the original membership term. 
Memberships are owned by the individual on the account, even if the member leaves an organization or if the membership was paid for by that organization. If an employer loses membership due to a departing employee, that organization can obtain a six-month membership free of charge for an individual who does not currently have a membership. The six-month membership will not be added to an existing membership that an individual already holds. 


Use of Your Information. To find out how HCCA may use your information, please read our Privacy Statement.  If you wish to opt-out, please follow the process set out in the Privacy Statement. 

As a participant in an HCCA event, your information may be received by exhibitors at the conference, other attendees, as well as our affiliates and partners who we may share it with for marketing or networking purposes (such as our attendee list).  

In addition, you may have the opportunity to share additional information to specific sponsors by participating in extra activities such as badge scanning, photo sharing, and other contests.  


Agreements and Acknowledgements. I agree and acknowledge that I am undertaking participation in HCCA events and activities as my own free and intentional act, and I am fully aware that possible physical injury might occur to me as a result of my participation in these events. I give this acknowledgement freely and knowingly and assert that I am, as a result, able to participate in HCCA events, and I do hereby assume responsibility for my own well-being.  


Photo and Video Release. I agree and acknowledge that HCCA plans to take photographs and/or video at a HCCA event and reproduce them in educational, news, or promotional material, whether in print, electronic, or other media, including the HCCA website. By participating in the an HCCA conference, I grant HCCA the right to use my name, photograph, video, and biography for such purposes.  


Session Selection. Preconference session selection is not required. Your choices will be used to assist in planning. You are not obligated to attend the sessions you select. Some sessions may be first come first serve and are not listed in the session selection.  


Session Recordings. Some of our events are recorded and registered attendees and non-attendees have the option to purchase extended access to the recordings for an additional fee.  

Purchased recordings are for individual use only and may not be rebroadcast, shared, or disseminated. Only the registered (and paid) attendee will have access to listen and earn CCB CEUs for session recordings. Session availability is subject to change. Not all conferences/sessions will be recorded. If a session does not appear on the session recording form, a recording of it may not be available. Please call 888.580.8373 with any questions. 

Session Recording Cancellations: There are no refunds for session recordings once they have been sent out. 


Sessions and Speakers. HCCA reserves the right to make changes to the program at any time as circumstances dictate. Every effort will be made to ensure a program of equivalent standard and value should unavoidable changes occur. HCCA does not accept liability for advice given, or views expressed, by any speaker at the conference or in any material provided to attendees 


Special Needs or Accommodations. Please call HCCA at +1 952.988.0141 or 888.580.8373 or email if you have a special need and  require accommodation to participate.  


Grievance Policy. Persons wishing to file a complaint may do so. The complaint must be submitted by email or mail to or to: 
Health Care Compliance Association (HCCA) 
Attn: Compliance Officer c/o April Kiel 
6462 City West Parkway 
Eden Prairie, MN 55344 
The submitter should include a full explanation as to the reason for the complaint, along with any applicable supporting documentation explaining the complaint. 


These terms and conditions can change.