Frequently Asked Questions
Please view the FAQs below by clicking on the question to see the answer.
Before the event starts, you will receive an access email with links to the virtual platform and additional conference information like the presentations. The email goes out 1–3 days prior to the event and is sent to the primary email address on your account. Please be sure to check your spam folder.
Access to the webinar and any supplemental conference materials.
We use a variety of platforms based on the needs of each conference, but they are all web-based platforms and require a strong and stable internet connection. Occasionally, those who access these digital platforms over a VPN can experience technical difficulties.
Yes, we allow individuals who can be gathered in one location to participate in the webinar. The webinar access may not however be distributed to others. There is only one (1) access allowed per registration. We do offer group discounts if multiple people accessing from different locations. Please, call +1 952.988.0141 or 888.580.8373 or email firstname.lastname@example.org to request additional access links at the group discount.
If you’ve never been an HCCA member, you can register as a First-Time Member. This gives you HCCA membership at a discounted rate for your first year. You also receive the member rate for the conference. As a member you receive all HCCA member benefits (discounts, Compliance Today® monthly magazine, Ethikos® digital quarterly newsletter, member-exclusive webinars, and more). A full list of benefits can be viewed at hcca-info.org/membership. Your membership will begin once payment is received.
Yes. As a member of SCCE or HCCA, you can receive the membership discount for both organizations’ conferences; however, this cannot be done online. Please send your registration form via email to email@example.com to complete your registration.
If you need to cancel your participation (or send a substitute), your request must be submitted by email to firstname.lastname@example.org. Cancellations received less than 14 calendar days prior to an event start date will not be refunded, but changed from live access to recorded access. No refunds will be given for cancellations received on or after the start date of the event.
Alternatively, you may choose to send a substitute attendee in your place up to 2 business days prior to the event date. An additional fee may apply depending upon the membership status of the substitute.
Please call HCCA at +1 952.988.0141 or 888.580.8373 or email email@example.com if you have a special need and/or require an accommodation to participate.
Yes. This conference offers live Compliance Certification Board (CCB)® continuing education units (CEUs) for participation as well as other external credit types.
To see the most up-to-date CEU approval information, go to HCCA’s website, hcca-info.org/conferences/regional. Select your regional and choose the Continuing Education option on the left-hand menu.
CEUs are assessed based on actual attendance and credit type requested. Should the overall number of education hours you attend or that the regional offers decrease or increase, the maximum number of CEUs available will be changed accordingly.
While on-site at this regional conference, you will be provided the Application for Continuing Education Units (CEUs). To receive CEUs, you must submit this completed application following the conference to firstname.lastname@example.org. Only registered attendees are eligible to request CEUs for participation.
Once your completed Application for Continuing Education Units (CEUs) has been received by our staff, your CEU account will be updated within 2–4 weeks. To view your CCB CEUs and access your certificate, you can log in to your hcca-info.org account, go to your Account Dashboard, and scroll down to View My CEUs.
In order to qualify for a CCB certification exam, you must review the applicable Candidate Handbook found at hcca-info.org/candidate-handbooks to ensure you meet the CEU requirement as well as the work experience requirement.
Immediately following the conclusion of the regional, if you have reviewed your Candidate Handbook, submitted your Application for Continuing Education Units (CEUs), and confirmed you will meet the CEU requirements, you can go ahead and apply online for your exam at hcca-info.org/apply-exam.
Yes, CCB offers the flexibility for candidates to take their exam remotely, at a local testing site, or following certain HCCA conferences. To learn more about our various testing options, visit HCCA’s website, hcca-info.org/exam-information.
For more questions about CCB certifications, call to speak to a Certification Specialist at 952.988.0141 or 888.580.8373 or email email@example.com.